Hotel Administrator / Telephone Operator
Permanent - Full Time (40 hours, variable shifts)
Closing date: 31st July 2021Apply
Aims - Provide the hotel with a high standard of administration tasks
Reports to - Rates and Revenue Manager
Department - Office
You will be responsible for delivering good communication between the hotel and customers and the hotel departments, together with daily financial audits, banking and balancing.
In addition to the daily procedures you will be expected to take reservations for the hotel, spa and dining room both over the phone and via email.
Daily auditing of transactions
Processing express check out payments
Support the reservations and admin team to deliver a high level of customer service at all times
Good customer service